- General Information
 - Manufacturer
 - Cisco Systems, Inc
 
- Manufacturer Website Address
 - http://www.cisco.com/c/en_au
 
- Brand Name
 - Cisco
 
- Service Name
 - SMARTnet - Extended Service
 
- Product Type
 - Service
 
Cisco SMARTnet Service is an award-winning technical support service that can give your IT staff direct, anytime access to Cisco experts and online self-help resources required to resolve issues with most Cisco products. With SMARTnet Service, you can choose from a broad range of service delivery options for Cisco products.
- Service Information
 - Service Main Type
 - Exchange
 
- Service Sub Type
 - Physical
 
- Electronic
 
- Service Characteristic
 - Parts
 
- Service Description
 - 24x7x4 Hour
 
- Provided Support
 - New Releases Update
 
- Phone Support
 
- Parts Replacement
 
- Web Knowledge Base Access
 
- Service Response Time
 - 4 Hour - parts Replacement
 
- Service Duration
 - 1 Year
 
- Product Supported
 Cisco Catalyst 9300 Series Switch